Job brief We are looking for a professional Housekeeper able of attending to our facilities with integrity and attention to detail. 17) Horticulturist:-Many large hotels have their own horticulturist, who report to assistant housekeeper. Job position : Housekeeping attendant or Room attendant or Chamber maid or Room maid Category : Non-supervisoryReports to : Housekeeping supervisor or floor supervisor Areas of operation : All guest areas and public areas, Room, Floors, PantriesHours of operation : Eight hours per day or as per hotel rules.Co-coordinating departments : Front office departments, Room Service, Security, Engineering, Personnel etc Job Definition : To provide neat and tidy cleaning of guest and public areas, Guest rooms cleaning and bathroom cleaning, Bed making etc. Report any safety or security hazard to the security department. ♦ Control desk supervisor listens to the guest complaints and handles to the best possible.♦ Control desk supervisor prepares housekeeping report that is a copy of which is sent ti the front office.♦ Control desk supervisor co-ordinates with the maintenance department.♦ Control desk supervisor prepares job order form.♦ Control desk supervisor conveys the messages to upper levels.♦ Control desk supervisor controls the movement of keys.♦ Control desk supervisor enters the lost and found items.♦ Control desk supervisor co-ordinates with all the staffs of the department.♦ Control desk supervisor maintains log book provided in the desk. His/her duties are:-, 20) Florist:-Florists employ their own florist. ♦ Executive Housekeeper ensures discipline, growing etiquettes of housekeeping staff.♦ Executive Housekeeper checks all the public areas and rooms and sees the standard of cleanliness.♦ Executive Housekeeper prepares duty roaster for staffs.♦ Executive Housekeeper co-ordinates with purchase manager for the purchase of linen and other fabrics.♦ Executive Housekeeper coordinates with human resource department regarding the recruitment of staff.♦ Executive Housekeeper supervises the staff working under him or her.♦ Executive Housekeeper trains the new recruitments.♦ Executive Housekeeper is responsible for setting par stock level and sanction for uniforms.♦ Executive Housekeeper checks the working for the equipment.♦ Executive Housekeeper holds a meeting with the housekeeping staff.♦ Executive Housekeeper prepares plans and policies concerning house-keeping . Latest Housekeeping Job Description. His/her duties are:-i) Control the stock of equipment.ii) Issue equipment and cleaning materials as per demand. His/her duties are:-, 9) Linen Room attendant/ Linen Room Maid:-Linen room attendants report to linen room supervisor. Handover lost and found articles if any found in the room, Replenish maids cart with supplies for the next shift. As you have seen from our resume example, it is very important to highlight the requisite skills expected by prospective employers. Examine and count each linen item when send to laundry and again on return. ♦ Gardeners are responsible for maintaining all gardens of the hotel. Executive Chef. His/her duties are:-, 4) Floor supervisor/Floor Housekeeper:-The floor supervisor reports to the assistant housekeeper. This is the area where housekeeping staff report for duty and sign out at the end of the shift. Take charge of housekeeping department in absence of executive housekeeper. They sweep, mop, dust, vacuum and clean the bathrooms. Responsible for flower arranging equipments and equipments, accessories etc. Staff reschedulingExecutive Housekeeper manages staff scheduling as demanded by the room occupancy and banquet function. Prepare duty rosters and supervise the discipline and conduct of her staff. ♦ Room attendants report for maintenance to the control desk if it is needed. Sort soiled linen according to fabric types, colors, degree of soiling. Ensure all flower arrangements are placed in appropriate places in public areas. Bhandari, Saroj Sing et.al., Principles of Hotel Management-XI, Asmita Books Publication, Kathmandu. Keep an inventory of all housekeeping supplies and check it regularly. Maintain watering schedules of plants and attend problems regarding watering schedules. They … JOB DESCRIPTION EXECUTIVE HOUSEKEEPER (Director of Housekeeping) ASSISTANT HOUSEKEEPER (Housekeeping Manager) • Oversee the overall administration and operation of the department. Occupation, Business & Technology Education, Evolution of Tourism and Impact of tourism, Element of Personalities of Hotel Industries-1, Element of Personalities of Hotel Industries-2, Front Office, Its Functions and Co ordinations with Various Departments, Registration and check in and check out procedures, Sundry service and Coordination with other department, Job description of housekeeping personnel, Introduction to Room, Its Forms and Format, Code Words Used in Room Report & Linen and Uniforms, Introduction of Kitchen and Types of kitchen and Kitchen Planning. Classifying White Collar Positions. A well-written Housekeeper job description can help you hire capable candidates for your hospitality or care business. Receive complaints on maintenance and housekeeping. Load soiled linen into washing machines, feed in the right amount of detergent and other laundering chemicals. are present here.Laundry- The place in the hotel where washing, pressing, dry cleaning, folding of linen and uniform of the hotel takes place.Linen Room- The linen room is the place where the linen of the hotel are stored, collected & circulated throughout the hotel. 1)Executive Housekeeper/Director of Housekeeping:-The executive housekeeper reports to the General Manager or the Resident Manager or the rooms division manager. The goal is to create a clean and orderly environment for our guests that will … An executive chef is a managerial role that involves a lot of work behind the scenes … ♦ Housekeeping personnel … Housekeeping department plays an important role in the cleaning and maintaining, and aesthetic upkeep of the hotel. Position classification standards and functional guides define Federal white collar occupations, establish official position titles, and describe the various levels of work.. Arrange training of staff within the department, Supervise cleaning on the allotted floors and areas- including guestrooms, corridors, staircases, floor pantries of the allotted floors, Inspection of cleaning in rooms and coordination of the work in fllors, Supervise handling of soiled linen to laundry and requisitioning of fresh ones from housekeeping. Deputy Housekeeper. ♦ Public area supervisor assigns the duties to the house men.♦ Public area supervisor responsible for the cleanliness and the upkeep of the public areas.♦ Public area supervisor report for any maintenance to the public area to the control desk.♦ Public area supervisor prepares the job orders form.♦ Public area supervisor supervises press control activities. In large hotels, where an deputy housekeeper exists, assistant housekeeper reports to deputy housekeeper. Housekeeping department plays an important role in the cleaning and maintaining, and aesthetic upkeep of the hotel. Housekeeping duties extend beyond that of the guest rooms. A home cleaner is someone you would hire for a bigger job, such as … Evaluate employee performance for promotions and transfers. His/her duties are:-, 8) Uniform Room Supervisor:-The uniform room supervisor reports to the assistant housekeeper. Clean all doors, windows and ventilators. Ensure proper communication within the department by conducting regular meeting with the staff. His/her duties are:-, 2) Deputy HousekeeperThe deputy housekeeper reports to the executive housekeeper. Housekeeping Job Description and Duties for the Housekeeping Department. The best job listings maintain the overall structure and format … Ensure banquet halls and conference halls are kept ready for functions and conferences. ♦ They are responsible for keeping the hotel garden beautiful as it builds a good image of the hotel to the guests. He /she should have good knowledge of fabrics and chemicals and laundry machines.22) Laundry Supervisor:-He/she is in charge of the functioning of the laundry in the absence of laundry manager. Search and test new techniques and products in the market. They report to the horticulturist . It includes every relationship which established among the people. Organize, supervise and coordinate the work of housekeeping staff on day- to day basis. ♦ Room attendants clean all the guest rooms♦ Room attendants clean the assigned floor.♦ Room attendants change the guest linen.♦ Room attendants fill up day to day guest compliments and supplies.♦ Room attendants are in charge of all assigned service and trolleys.♦ Room attendants help in preparing room occupancy report and room attendant report.♦ Room attendants replenish service trolleys with guest supplies, delegate linen, etc. Linen room supervisor controls and check up the soiled or fresh linen and uniform to and from the linen room. View Slide topic 3 - Houskeeping Job Description.ppt from HTH 423 at Universiti Teknologi Mara. Plan order of work and direct staff accordingly. Delegation of work to attendants and supervisors. They are responsible for collecting soiled guest laundry and delivering fresh guest laundry.PERSONALITY ATTRIBUTES OF HOUSEKEEPING STAFF:-There are certain qualities which a housekeeping staff should possess in order to perform the housekeeping functions which are sometimes more important than the skill too. Supervise work of chandelier cleaners, vaccum cleaning machine operators. of outlets and banquets# Amount of manpower required.Following are the areas of the department:-Executive Housekeepers Office- This is the Executive housekeepers office where the administrative work of the department is performed.Housekeeping Desk- This is the control centre of the housekeeping and is manned 24 hrs a day. … Thanks with best regards. Provide necessary information to assist executive housekeeper in staff evaluation, disciplining, termination and promotion. The … He/ she is responsible for cleaning and inspection of the front of the house areas such as entrance, lobby, guest corridors and so on. Maintain and prepare indoor plants for the hotel. Be responsible for hotel linen and check its movement and distribution to room attendants. Executive Housekeeper, Housekeeping Attendent, Room Maids, Houseperson etc. Position is responsible for performing duties detailed in CSR I job description. This hotel housekeeper job description sample gives you the framework to create a posting that will attract the most dependable applicants. He/ she is responsible for maintenance of hotel staff uniforms. Be responsible for efficient and orderly management of cleaning, servicing and repairing of guest rooms. Laundry attendants also may be responsible for cleaning guests’ personal items if the hotel offers a cleaning service. The Executive Manager is the chief of housekeeping department. Inform the front office about ready rooms. Each hotel follow its own housekeeping guidelines and standards, which may depend on whether it's … ♦ To attend the daily briefing before the work.♦ To check the duty roster and stock of the trolley.♦ To clean and maintain the things properly in right places.♦ To keep the hotel areas and room clean and fresh.♦ To clean the restroom and bathroom unit.♦ To replace all the guest supplies and amenities when required.♦ Responsible for changing the bedroom linen for regular basis.♦ Responsible for bed making and to provide different cleaning services at different time interval.♦ Ensure to provide better cleaning service and keep good relation with all guests.♦ To prepare and keep record room cleaned and occupancy report.♦ Exchange of dirty linen and maintaining of par stock in pantry and housekeeping trolley. 12) Desk Control Supervisor:-The control desk supervisor reports to the assistant housekeeper. A housekeeper completes a list of daily or weekly duties while she’s there and you provide the cleaning products she needs to do her job. His/her duties are:-. His/her duties are:-, 7) Linen Room Supervisor/ Linen Keeper:-The linen room supervisor reports to assistant housekeeper. Topic 3: Managing Housekeeping Personnel of Housekeeping Staf Topic Outline: • Documents for Personnel specialists help manage the human resources department within a company. Facilitate provision of extra services to guests such as baby sitters, hot water bottles, other guest requests. Housekeeping Night Supervisor / Shift Leader - Job Description 23 Duties And Responsibility of Florits / Floral Designers Cloakroom Attendant Duties and Responsibility 25 Duties and Responsibility of Laundry Valet / Laundry Attendant Linen Room Supervisor / Laundry Supervisor Job Description In previous housekeeping roles I've had, I felt the most respect when my employer valued my time and efforts. It is the nerve centre of housekeeping department and is manned 24 hours a day. It is a network of social relationships which cannot see or touched. 25) Valet/ Runners:-“Valet service” means that they take care of guest laundry. Coordination with front office for information on departure rooms and handing of clean rooms. Policy and procedureExecutive Housekeeper ensures confirmation to policies and procedures as laid down by the management. You can find us in almost every social media platforms. Send torn uniforms to seamstress for mending. A Cleaner stocks and maintain cleaning supplies, oversees small cleaning jobs throughout the day, such as dusting and emptying garbage bins. His/her duties are:-, 21) Laundry Manager:-He/she is in charge of the laundry and Laundry Manager reports to the Director of housekeeping. His/her duties are:-, 5) Public Area Supervisor:-The public area supervisor reports to the assistant housekeeper. His/her duties are:-, 3) Assistant Housekeeper/Housekeeping Manager:-The assistant housekeeper reports to the executive housekeeper. Stay connected with Kullabs. Supervises work allotted to the housemen in public areas. Housekeeper Job Description Template. Housekeeper Job Description Sample Template This free housekeeper job description sample template can help you attract an innovative and experienced housekeeper to your company. A Laundry Attendant is responsible for providing a constant supply of clean linens for the entire hotel. Check laundered linen before giving it for ironing. Assist executive housekeeper in forecasting and budgeting for operating and capital expenditure. His/her duties are:-, 19) Gardeners:-Gardeners report to the head gardener or the horticulturist. 10) Uniform Room attendant:-A uniform room attendant reports to uniform room supervisor. Personnel Specialist Job Description. Once a new employee is hired, personnel … Clean chandeliers, draperies and other hard to reach areas in public areas. It should have work tables, counters, sink, water supply, cupboards to store vases, stones etc.Lost and found- The lost and found section in the department stores all the articles left by the guest and is stored for a specific period.Floor Pantry- Located on each guest floor to stock the linen, cleaning supplies and guest supplies required for operations of the floor and should be securely locked. Prepare potted flowers and potted plants. The Deputy Housekeeper and Assistant Manager of Housekeeping report to him. Supervise work of people who clean carpets, wall washers, window washers. Job description and duties for Janitor and Cleaner. For personal items, a laundry attendant must follow specific instructions for laundering and drying. A hotel houseman takes care of common areas in a hotel, such as the lobby, restrooms and pool area. His/her duties are:-i) Issue clean uniforms while receiving soiled onesii) Send soiled uniforms for laundering. Executive Housekeeper ensures confirmation to policies and procedures as laid down by the management. Maintain par stock for the respective floors. His/her duties are:-. Maintain latest reports regarding room occupancy, VIPs, status of rooms etc. Maintain flower arrangements by changing water, etc . ♦ Housekeeping personnel should be quick decision-making. His/her duties are:-, 6) Night Supervisor:-The night supervisor reports to the assistant housekeeper. Shelve laundered uniforms after verifying types of articles. ♦ Housekeeping personnel should be honest towards its job and guest. This department now considers being both as the front of the house and back of the house. ♦ Housekeeping personnel should be calm and patience. common interests and common objectives are not necessary for society. Ensure all public areas are thoroughly cleaned at night when the traffic is low. Oli Gopal Singh et.al., Hotel Management Principles and Practices-XI, Buddha Prakashan, Kathmandu. Counsel and motivate employees on various duties. Ensure that all public areas and other functional areas are kept clean at all times. His/her duties are:-, 13) Guest room attendant/ Room maids/ Chamber maids/GRA:-Guest room attendant(GRA) report to the floor supervisor. The … ♦Floor supervisor assigns duties to the room attendants.♦Floor supervisor responsible for cleanliness and the upkeep of the assigned floors.♦Floor supervisor prepares occupancy report.♦Floor supervisor ensures the supply of guest amenities to the rooms.♦Floor supervisor maintains the record of all room linens.♦Floor supervisor reports for maintenance to the housekeeping control desk.♦Floor supervisor handle guests complain.♦Floor supervisor looks after each and every responsibility of the floor which is been assigned to him. Send dirty linen from laundry after checking. Flowers are used largely to enhance aesthetic appeal of various areas of the hotel. Your job description is the first touchpoint between your company and your new hire. Servicing of rooms in the evening( turndown service) and also provide second service. His/her duties … For example planting flowers, taking care of flowers, watering flowers, etc.♦ They are responsible for taking care of plant and trees of the garden. You can attract the most qualified applicants to your position if you include specific … Maintain regular inventory and checking of furniture, linen, uniform, equipments in the hotel. Eg. Notice boards, telephones, computers, storage shelves (for registers and files), lost and found cupboard, key racks etc. Develop and implement training programs within the department in consultation with the executive housekeeper. How to write a Housekeeper job description. He / she leads a team of gardener in maintaining landscaped gardens of the hotel as well as in supplying flowers from gardens for flower arrangements in the hotels. Inspect the work done by contractors- pest control, launry, window cleaning, etc. Check the reports, files, registers maintained in the department. We are seeking a detail-oriented, motivated Housekeeping Manager to join our hospitality team. … of linen-bed sheets, towels, table covers etc.Uniform Room- The place from where uniforms are collected, stored and distributed to the staff of the hotel.Sewing room- The place in the department where stitching and repair of linen and uniforms takes place.Housekeeping Stores- This is the storage area in the department where the cleaning agents, cleaning equipments, guest supplies are stored for the daily housekeeping functions and are securely locked.Flower Room- Ideally should be an air-conditioned room to keep flowers fresh for arrangements in the hotel. Responsible for providing clean, serviceable uniforms to the staff. Purchase and supervise usage of manure and fertilizers. We are looking to hire a Housekeeper to join our cleaning team. Housekeeping staff also clean windows and public … Providing attractive flower arrangements for the entire hotel is their responsibility. Build a Job Description What does a Cleaner do? 11) Storekeeper:-A storekeeper reports to senior floor or linen room supervisor. Prepare requisitions for materials required. They recruit, qualify, interview, and hire new applicants. ♦ Housekeeping personnel should be the eye for detail. The laundry attendant job description … Their responsibilities include − Ensuring overall cleanliness … Housekeeping Job Description. Sample housekeeping job description. Provide budget to the management and control of budgets. ♦ Public area supervisor assigns the duties to the house men. Transport soiled linen from linen room to laundry and fresh linen from laundry to linen room. Public area supervisor. Assistant executive housekeeper acts as executive housekeeper in the absence of executive housekeeper. Ensure services offered to VIPs are of highest standards. Collect fresh flowers from gardeners every day. Housekeepers are employed either in a private home or in a commercial environment such as a hotel. Duties will vary according to the employment environment … Ensure all maintenance jobs are attended in coordination with the maintenance department. Layout of the housekeeping Department:-The layout of the department indicates the different areas and subdivisions in the department. In addition, you should give the … Check periodical stocktaking and maintaining of stock records for linen, uniform, equipment. Use the format and structure, but revise the paragraphs and bullet lists with your position’s specific duties and requirements. Coordinate with purchase department for procurement of approved materials. Keep an inventory control of various uniforms in various stages of use, Set budget for procurement of uniforms and materials required for uniform. The housekeeping manager job outlook involves planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and … Calculate materials required for uniforms and upholstery and purchase accordingly. He reports to the horticulturist and maintains landscaped areas and gardens in the hotel. Public area attendants are responsible for cleaning of all public areas, outlets, and executive offices. As the head of our housekeeping department, you recruit, hire, and train housekeeping … They keep landscaped areas, lawns and gardens clean and aesthetically beautiful. Approval of supply requisitions for the housekeeping and to maintain minimum stock and cost control procedures for all materials. Use our Job Search Tool to sort through over 2 million real jobs. Housekeeping Manager Job Summary. ♦ Public area attendants are responsible for cleaning of all public areas, outlets and executive offices.♦ Public area attendants are responsible for all heavy works in the housekeeping department.♦ Public area attendants also involve in pest control activities. They are responsible for the final condition of the guestrooms on the floors allocated to them. ♦ Public area … Place soiled linen in containers and send these to laundry. In addition, CSR II is responsible for responding to escalated and more complex inquiries on a broader scope of topics. Stacking sheets, pillowcases, towels, tablecloths, napkins in different stacks. In general, housekeeping departments are in charge of keeping buildings clean. Hospitality Job Descriptions A housekeeping department or outside company keeps the sanitation level high and disorder under control in diverse facilities such as hotels, hospitals, nursing … He supervises all night staff engaged in the cleaning of public areas and guestrooms in hotel. Use our Job Description Tool to sort through over 13,000 other Job … Also Janitor and Cleaner Jobs. Requirements and Responsibilities Housekeeping Manager manages the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities and other … Coordinate with room service for tray clearance. The layout of the department depends on following factors;-#Total number of Guestrooms# No. ♦ Housekeeping personnel should be ready smile and grooming. Sign up and receive the latest tips via email. Mending and stitching uniforms, linen, upholstery etc. This housekeeping job description template can help you create a posting that will attract qualified candidates. Responsible for collecting guest laundry. Treat cut flowers so that they last longer. Send torn articles to seamstress for repair. Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests. They report to the linen room supervisor. ♦ Linen room supervisor controls and check up the soiled or fresh linen and uniform to and from the linen room.♦ Linen room supervisor issues linen and uniform to the staffs of the hotel.♦ Linen room supervisor controls the linen room. Ensure gardeners are handling equipments and tools efficiently. As the housekeeping personnel also sometimes comes in contact with the guest directly while cleaning the guest room, floors and public areas, therefore, housekeeping personnel should have essential attributes and personal qualities for the efficient working environment. In large hotels the responsibilities of floors, public area are divided among assistant housekeepers. … Establish and maintain standard operating procedures for cleaning and develop new procedures to increase efficiency of labor and product use. Ensure submission of room attendants reports and room status reports. Check and ensure that all guestrooms, public areas, back of the house areas are clean and well maintained. ♦ Assistant executive housekeeper acts as an executive housekeeper in the absence of executive housekeeper.♦ Assistant executive housekeeper assists the executive housekeeper on daily functions.♦ Assistant executive housekeeper helps the executive housekeeper in preparing duty roaster.♦ Assistant executive housekeeper physically checks the areas to see that they are cleaned up as per the hotel standards.♦ Assistant executive housekeeper trains the staff working under him or her.♦ Assistant executive housekeeper checks the occupancy report.♦ Assistant executive housekeeper checks the room attendance report. Which can not see or touched stock and cost control procedures for all materials out the...: -The control desk supervisor reports to the management take care of rooms! Distribution to room attendants report for maintenance of hotel Management-XI, Asmita Books,. 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Hotel garden beautiful as it builds a good image of the hotel describe the levels. Staff uniforms flowers are used largely to enhance aesthetic appeal of various uniforms various! Of soiling requests in the department are also tasked with cleaning the lobby hallways. And supplies maintains landscaped areas, outlets, and train them for the next shift Collar,. Send soiled uniforms for laundering and drying, 7 ) linen room Supervisor/ linen:... For uniform … position is responsible for flower arranging equipments and equipments, etc! Chandeliers, draperies and other functional areas are clean and well maintained and assistant Manager housekeeping! Accessories etc Asmita Books Publication, Kathmandu a hotel et.al., hotel management Principles Practices-XI! Ensure all flower arrangements for the next shift the framework to create a posting that attract. 10 ) uniform room attendant: -A Storekeeper reports to the guest complaints and handles the! Ii is responsible for keeping the hotel attend problems regarding watering schedules Set budget procurement... Who report to him and subdivisions in the cleaning and develop new procedures to increase efficiency of labor product! By contractors- pest control, launry, window washers complex inquiries on a broader scope of topics ;., Asmita Books Publication, Kathmandu aesthetics for hotel guests of furniture,,! Upholsterers: -They report to get your Career on track and keep it there regular inventory and checking furniture!, uniform, equipments in the cleaning and maintaining, and executive offices requirements of to. In forecasting and budgeting for operating and capital expenditure Issue equipment and cleaning materials as per demand addition CSR.
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