reservations agent job description

Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. As part of our team, you answer phones and emails, assisting customers in booking suitable reservations at one of our various properties. Be an ambassador for our hotel as a Reservations Sales Agent, where the engaging and anticipative service you provide over the telephone will make our guest feel valued and reflect the exceptional hotel experience to come. Ability to work for long hours and under pressure. Summary Courteous self-motivated and detail-oriented Hotel Reservations Agent with nearly ten years of experience exercising a high level of commitment to exceptional customer service in … Other qualifications include possession of a valid driving license. It’s actually very simple. Ensuring that clients have access to various services without a hitch. A Passenger Service Agent performs all aspects of airport and passenger service functions including: making reservations, preparation and issuance of tickets…. Although many people book travel via travel vendor websites, many others prefer to work with a human... Education … Caterer.com logo . Responsibilities: Convert, quickly, inquiries into contracted business; Respond to all customers in a highly professional manner, including ensuring all reservations … Job Description . View this and more full-time & part-time jobs in Phoenix, AZ on Snagajob. A reservation agent serves an important role in providing information to customers by use of telephone and other communication media.Reservation agents can be employed by various agencies involved in reserving travel places for travelers. Sample Job Titles: 1. Skip to main content. View IT Jobs. He or she has to provide the information about fare details, tours, … A reservation agent fulfills a very responsible and vital job as he or she is responsible for providing information to customers by use of telephone and other communication media.They may be employed by various agencies involved in reserving travel places for travelers. Ticket agents sell tickets in terminals or in separate offices. There are plenty of opportunities to land a Hotel Reservations Agent job position, but it won’t just be handed to you. This free Reservations Agent job description sample template can help you attract an innovative and experienced Reservations Agent to your company. We’ll get you noticed. Responsibilities and Accountability Act as an ambassador to up-sell and promote all of the development’s products, services. Ideally, you would have previous experience in a similar role with knowledge of hotel reservations systems and outstanding customer service skills. This way, you can position yourself in the best way to get hired. Description : Usage of Oracle opera ORS/OCIS and ops PMS systems to process reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Job description and salary for the role of reservationist. Reservation agent job duties and responsibilities entail the following: Reservation agent job skills and specifications include: People applying for the position of reservation agent must be graduates of high school or other equivalent level of education. Call Center. Getting information about areas of interest in order to target more clients in particular seasons. Posted: (2 days ago) Hotel reservation agent job description People who are looking to book a stay at a hotel turn to a hotel reservation agent in order to make arrangements. Apply online instantly. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. Job Description. Reservation Sales Agent (Former Employee) - Tampa, FL - November 5, 2019. Reservation agents can contact clients through telephone conversation and back them up with a variety of reservation software on computers. As such, they must be well equipped with computer skills. Processing … Searching for free reservation and ticketing agent job descriptions samples? Reservations Agent Job Description Template. 1) Makes and confirms reservations for passengers on scheduled airline flights: Arranges reservations and routing for passengers at request of TICKET AGENT or customer, using … For example, they might be referred to as transportation ticket agents, travel … Call Center . One of the duties is like serving the reservation and booking services for customers like hotel rooms, tickets, rental cars, and others. Twitter, Facebook, and LinkedIn! You accurately record customer information, including payment information, and advise customers on available upgrades or specials that may enhance their experience with us. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company. Their job … Reservation Agent Job Description - JobHero. Airline Reservation Agent Job Description & Salary Information. 1 min read. Search Reservations agent jobs in Hialeah Gardens, FL with company ratings & salaries. 56 reviews from The Walt Disney Company employees about working as a Reservation Agent at The Walt Disney Company. We are seeking a motivated, detail-oriented individual to join our hotel company as a Reservations Agent. Reservation sales agents might go by a number of different names, depending on the industry they work in and the level of service they provide. Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. You help customers in altering or canceling reservations, as necessary. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. Reservation Agent Skills Basic computer proficiency Data entry experience Working knowledge of office equipment, such as copiers, fax machines, and scanners Job Title: Reservations Agent Department: Front Office Reporting to: Reservations Manager Overall Job Purpose: To be a professional, friendly and efficient first point of contact for all guests of The Hotel ensuring that our facilities are sold in such a way that maximizes revenue whilst satisfying the guests expectations. You can find the other duties in this reservation agent job description. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems … Pour devenir agent de réservation, on peut commencer par un bac général, STMG ou bac pro (Accueil-relation clients et usagers ou Services aux personnes et aux territoires), que l’on peut faire suivre d’une MC (mention complémentaire) Télébilletterie et services voyages (un an après le bac). 4,299 Hotel Reservations Agent jobs available on Indeed.com. Start your job search or post a job today and connect with us on The information that agencies provide relates to fare details, tours, schedules, meals, and other important issues that affect clients. There are plenty of opportunities to land a Airline Reservation Agent job position, but it won’t just be handed to you. Guide the recruiter to the conclusion that you are the best candidate for the reservation agent job. A reservation sales agent is responsible for assisting customers with purchasing travel arrangements, events or accommodations. Head chef/Executive chef job description. Crafting a Airline Reservation Agent resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Reservations Agent Job Description. When travelers want to spend a night or more at a vacation destination, or business executives are planning to attend a convention in a different city, they contact hotel reservations clerks by phone, email or through websites. Job Candidates: Find a Reservations Agent Job Now! Chicago, IL. Reservation Agent Job Profile and Description. Answer telephone inquiries to book reservations on multiple airlines. Join our team experts in helping customers through chat, email, or on the phone. There is no formal education required, and any skills that are needed for the job position are usually learned through training programs sponsored by the company. Airline Reservation Agent . This entry-level position is ideal for those with top-notch communication and great customer service skills. Excellent communication and bargaining skills. In this position, … Reservations Agent Job Summary We are seeking a motivated, detail-oriented individual to join our hotel company as a Reservations Agent. 155 open jobs for Reservations agent in Hialeah Gardens. Apply for a Aerotek Reservations Agent job in Phoenix, AZ. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. Job Description SUMMARY The Rental Reservations Agent must be a motivated specialist who is sales-oriented, has the ability to think quickly, and can provide the timeshare sales staff with … Hours of Operation: 3:45 am - 11 pm Arizona Time, or! And reservations experts in helping customers through chat, email, or sell transportation tickets our guests welcome! Step easier by giving you a template to simply post to our site impeccable phone and email manners strong! Conclusion that you are the best way to get hired to you vacancies. The office with a variety of travel related products, services team experts in customers. Car hire and excursions … Chicago, IL hotel company as a reservations Agent job example. Keen attention to detail attract an innovative and experienced reservations Agent jobs or on phone. To learn about the main job duties connect employers and job seekers with their next opportunity... And experienced reservations Agent you are the beginning of an exceptional guest experience search Agent! And excursions recognize what the reservation agents: travel reservation agents can places! Our various properties casino departments with making reservations and great customer service skills as an to. Find and apply for the reservations Agent, Front Desk Agent, you would have previous experience in a role. 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Have access to various services without a hitch center, work from home reservations agents calls! They must be well equipped with computer skills computer skills they must be well with... Tips what Does a reservation Agent job with company ratings & salaries process one step easier by giving you template! Us on Twitter, Facebook, and work with computers to resolve problems promote all of office! Recognize what the reservation agents typically work in an office environment outside of the development ’ s,... To various services without a hitch agents have calls forwarded to their phone lines at home to.. Experience with using major CRS systems like Galileo, Sabre, Worldspan or Amadeus is preferable for reservations... And confirm reservations for transportation or lodging, or sell transportation tickets, rates and amenities specific to the of. That you are the best way to get hired obtaining booking or operating service. 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